299 Administrative Support Strong Worchester jobs in Columbus
customer service
Posted 1 day ago
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Job Description
**Your Role:**
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:
+ Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
+ Merchandising and stocking as needed
+ Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Managing sales transactions while working assigned cash register
+ Maintaining security of cash and protecting company assets
+ Other duties as assigned*
**Your Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
+ High level of integrity is required
+ Proficiency in basic math for cash accounting is required
**Your Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice._
Part time
8269 Market Exchange Dri,Westerville,Ohio 43081
10789
Dollar Tree
Min:
12
Max:
12.5
Customer Service Representative
Posted today
Job Viewed
Job Description
Job title: Customer Support/Account Rep
Location: Columbus, OH
Duration: 6months
Pay rate: $18/hr - $19.16/hour
Work Schedule Overview:
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.
Preference Criteria:
- We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
- Addressing incoming phone calls with a high degree of accuracy and efficiency.
- Providing support on cash management products, online services, and general financial inquiries.
- Contributing to a fast-paced, team-oriented environment.
- Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
- Preference for a College Degree or Previous Contact Center Experience.
- Highly professional, career-driven, and committed to delivering world-class service.
- Excellent communication skills and ability to work effectively in a team environment.
- Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
- Opportunity to work with a reputable financial institution.
- Dynamic and collaborative work environment.
- Competitive compensation package and opportunities for career advancement.
- Be part of a team dedicated to delivering excellence in client service.
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